Hello everyone. This is Robert Mansour and I wanted to make a brief video today about keeping your lawyer in the loop. This is something that happens to me on many cases even though I tell my clients this over and over again. If you receive anything in the mail that is related to your case from anybody - an insurance company, a doctor, a billing company, an ambulance service, anyone at all - make sure you make a copy of it and send it to your attorney's office. Fax it to them, email it to them.
Always assume that your lawyer is not getting copies of these things because it is very common for clients to receive correspondence in the mail and they just assume that the lawyer's office must be getting these things. It's not true. Many times these things are sent to the client and the lawyer's office has no idea that the client is getting these things in the mail. You have to always make sure that your lawyer's office is in the loop on everything that you receive from anyone regarding your accident case.
Also if you receive a phone call from anybody - an insurance adjuster, a doctor's office, a billing company, a collection agency - you have to notify your attorney's office. They have to know about those things because otherwise we don't just have dreams about these thing that will come to me in a vision. I have to be made aware. The best thing to do is to routinely make copies of everything and send it to the lawyer's office.
This dovetails with something I've spoken about before. If you receive bills from a hospital or from a doctor or from another healthcare provider, an ambulance service, a collection agency, you can't just ignore those bills. You must take action on those bills. Do something, at the very least talk to your lawyer's officer about it. Ask them if you need to pay this. Ask them if it needs to be sent to the health insurance company. There are many things that you can do but do not assume that your lawyer's office is getting all these stuff in the mail just because you are.
Thank you very much for watching this video. I hope you found it helpful. Call (661) 414-7100 if you need help with your personal injury case.
by Robert Mansour
Robert Mansour is a personal injury lawyer serving Santa Clarita, Valencia, Saugus, Canyon Country, Newhall, Stevenson Ranch, Castaic and surrounding communities.