Can you get a brain injury from an automobile accident? Absolutely. Hello everyone. This is Robert Mansour. I'm a personal injury lawyer in the Los Angeles area. Today I wanted to make a brief video about brain injuries and car accidents.
Now it is a rare injury to have a brain injury from a car accident, but it can happen. Generally speaking, you're going to see somebody striking their head against the window or the windshield. Sometimes it can also happen from the quick back and forth motion of the head. It rattles the brain inside the head and sometimes can cause damage that way as well.
Generally speaking, if you do strike your head, you're going to notice things like dizziness, sometimes really severe headaches, blurred vision. These kinds of neurological complaints can be a sign of a brain injury. You also may have lost consciousness for a period of time, if the brain was deprived of oxygen for a period of time. You may be forgetful. You may have short term memory loss. Those are all very important issues and you need to be very cognizant of them.
I had a case one time when my client's head hit the windshield. He had a bump on his head but it went away after a couple of days. About a week after the accident he started to notice debilitating headaches, very very painful headaches, to the point where he had to check into the hospital because he couldn't do his job, he couldn't even drive a vehicle, it was so painful. They found that he had a slow bleed inside his brain from the date of the accident. It had been happening very slowly overtime to the point where they actually had to do brain surgery on the client.
He ended up unfortunately compromised and he still has some effects of the injury until today. For a while he had to walk with a walker. He wasn't able to control his arms and legs as well as he would like to. He wasn't able to drive a vehicle. He actually lost his job as a result of the accident because he could no longer do the job that was required of him.
Be very very careful if you have these kinds of symptoms as it may be indicative of a brain injury. You may need to seek a neurological consultation as soon as possible to rule out anything serious. Also your orthopedic doctor who is treating you may want to send you for a neurological evaluation before commencing physical therapy or any active treatment for your accident.
This is Robert Mansour. Thank you very much for watching this brief video about brain injuries and car accidents. If I can be of assistance, please feel free to contact my office. Thank you very much.
If you've had a brain injury from a car accident, call our office at (661) 414-7100 to see if we can help.
After an auto accident, there are many reasons an insurance adjuster may not call you back. Here is a brief list of some common reasons insurance adjusters don't call people back:
1) They are a lousy insurance adjuster who doesn't want to do his/her job. Here at my office, there are a handful of insurance companies that are notorious for not returning calls, putting people on hold indefinitely, or they route every call to voice mail! You are not alone!
2) There are overworked. Most insurance adjusters are hard working folks who simply have too many files on their desk. At any given time, they might have about 200 files on their desk. Usually, this work load mandates they pay more attention to fires on their desk. Your file may simply not be a priority because they have too much work.
3) They did not get your message. Email and voice mail aren't fool proof. Email is usually a good way to communicate because you have a paper trail. Do both when you can.
4) There is no reason for them to call you. For example, if you don't have collision coverage on your car, your insurance company isn't going to fix your car (or rent you a car). Therefore, even though you contacted your insurance company to report an accident, there's really no reason for them to call you after that. If your policy doesn't provide any coverage for your injuries or to fix your car, then they're pretty much done. Don't expect them to call you if there is no real reason for them to do so.
5) You haven't asked them to actually do anything. Calling and reporting an accident doesn't necessarily mean anything. Sometimes clients tell me, "Yeah, I called the insurance company and told them about the accident. They haven't called me back yet." Then I ask, "Did you ask them to actually do anything?" The client replies, "No. I just thought they'd call me..." Well, here is the truth - in most cases, they will call you to inquire if you are making a claim etc. However, in some cases, unless you actually ask them to fix your car, or to help you with an injury claim etc., then some adjusters simply won't call you. In short, you haven't affirmatively asked them to do anything, and it certainly isn't in their best interests to move YOUR personal injury/property damage claim forward. That's your problem - not theirs. So if they don't call you back, ask yourself if you actually asked them to do anything.
Dealing with insurance is often a very frustrating ordeal. There's nothing fun about it. Clarity is key. If you want an insurance adjuster to do something, ask them to do it. If you have a question, ask your question - don't try to read the insurance adjuster's mind. Sometimes you may think the next step in your claim is painfully obvious, but it may not be quite obvious to the insurance adjuster. Truthfully, there are many excellent adjusters out there who can make things easier. If you end up with an excellent adjuster, be thankful!
Also, you need to ask questions and get clarity whenever there is any hint of ambiguity. For example, if they say, "Sure you can rent a car! Just send us the bill when you're done." You then need to ask the follow up questions: "How many days of rental will you pay for? How much per day? What kind of car can I rent?" Don't assume anything. Be clear and ask questions. Send an email follow up for confirmation. If they don't allow email, then fax them confirmation. Don't leave things to interpretation.
So if an insurance adjuster isn't calling you back, there are many reasons for that. Either they are incompetent, overworked, don't owe you a duty to act, or you simply haven't asked them to do anything. If you still can't get their cooperation, it would be a good idea to get their supervisor on the phone. Whatever you do, be civil and maintain your cool at all times. Civility and professionalism usually go a long way.
Hello everyone this is Robert Mansour. I wanted to make a brief video today about being proactive regarding your medical care after a personal injury accident. Lets say you get involved in a serious automobile accident and you are hurt. One of the most important things to keep in mind is that you need to move, with respect to your care, your health care. Don't let two, three, four weeks go by before you do anything. Here's why, the insurance adjusters look very carefully at your behavior after an automobile accident. They look in they see how much time lapsed from the very day of the accident to day they went to first see a doctor and then they say, "How many days after that did they start their physical therapy and then after that what did they do? Are they skipping their appointments? Are they waiting too long?"
This is a very big problem that I see in personal injury cases. For example, I'll call the client and I'll say, "Oh, you were hurt in an accident?" They'll say, "Yes, I was" I say, "Have you seen a doctor?" They say, "No" I said, "You understand that the other party's going to say - that you are not really injured because you didn't go see a doctor.'"
Then they go see a doctor because they're hurt and the doctor prescribes physical therapy. I might call the client and I say, "Okay, did you go to the doctor?" They say, "Yes, I did" and I say, "Okay, what happened?" "Oh, the doctor says I should do physical therapy." I say, "Well, did you go for physical therapy?", "Oh, no I'm too busy."
That's a very difficult client to help because they're not being proactive about their care. They're being passive about their care and if they don't care enough about their case and their health to go seek the proper medical care, why should the insurance adjuster care any more?
It's frustrating sometimes, for me, to have clients who are not proactive because I can't pull a rabbit out of a hat. I am not a magician. If my client tells me that they are hurt and that they are injured from an auto accident, serious auto accident, they need to go to the doctor. They need to get proactive care, they need to get better, they need to go to physical therapy, they need to go get x-rays, MRI's, they need to follow doctors orders. They need to follow through on their appointments because if they don't the insurance company will use all that against them.
Then their case implodes on them and they get frustrated. Again, I reiterate, I tell them, "Listen if you don't care enough about your own case, the insurance adjuster is not going to care more than you. In fact they are going to care far less and they are going to devalue your case." Here is the problem, you might have serious injuries from a car accident. You might be really, really hurt, but if you are not proactive about your care it only serves to harm you at the end of the day. The insurance adjuster for the responsible party is more than happy to devalue your case, and to poo-poo it, and to belittle it. Don't give them extra reasons to do so. They're already wired to do that. If you are not proactive about your care, and you don't go seek the care, cetera then don't be surprised if the insurance adjuster and the insurance company for the responsible party, use that against you.
Therefore, it is very, very important to move forward with your care. To be proactive about it. To follow through on the doctors orders and to keep your attorney advised of what's going on. Thank you very much for watching this video. I hope I have impressed upon you the importance of proactive medical care after an automobile accident. Thank you very much for watching and if you have any questions regarding this or other personal injury matters, please feel free to contact my office. Thank you very much.
If you incur hospital bills after a car accident, you might be wondering, "Who is responsible for paying for my hospital bills?" The short answer is - You! Just because someone causes you harm doesn't mean they are going to pay for your hospital bills. The hospital, emergency room, doctors, xrays facilities, etc. expect to be paid. You can't simply ignore those bills. I've known some clients who get hospital bills and toss them in the trash thinking, "These aren't my responsibility. I don't need to worry about these bills." The truth is you DO have to worry about these bills. When I tell clients they are responsible for their hospital bills, many protest, "Why should I have to pay these? I'm not the one who caused the accident!"
So then I tell the clients a little story that oftens help explain the situation: Let's say someone vandalizes your home one day by painting graffiti all over it. You catch them in the act and call the police. The police show up and arrest the perpetrators. So far so good. Then you hire Johnny's Painting Company to come and remove the graffiti and repaint your home. Johnny and his crew do a great job. Then Johnny knocks on your door and asks you to pay him for the work. You can't tell him, "Listen, I'm not going to pay your bill. You need to go after the people who vandalized my home." Johnny isn't going to do that. It's not his problem. He provided a service and expects to be paid. Paying him is your responsibility. Then you can theoretically pursue reimbursement from the vandals. So basically, it's the same story with medical care - the health care providers will provide a service to you, but you need to pay them. You can't expect them to go after the responsible party for payment.
There are some medical providers who will provide you service on a "lien" basis. Those providers are not the subject of this posting. When a provider is on a "lien," that simply means you are promising to pay them for their service at the conclusion of your case. You are basically deferring payment to them. This FAQ deals with providers who are NOT on a lien (most hospitals, ER doctors, urgent care centers, PPO doctors, etc.).
Since you have to pay the hospital and related bills, you need to determine what resources you will use to pay. First, if you don't have health insurance, you can ask the providers to treat you as a "cash" patient. Generally, most providers have a "cash" price that is often a fraction of what they would charge to an insurance company. Some also have special programs available to people who need financial assistance. Most will accept payment plans as well.
Second, if you have health insurance, you can simply use that to pay. However, if you have a high deductible, that might be burdensome. Most health care providers who are "in network" will charge you the negotiated rate they have with your health insurance company. That is often far less than "sticker price" on most services. Keep in mind if you recover money from the responsible party, most health insurers have "reimbursement" provisions built into their contracts. That means you need to reimburse your health care insurance company if you recover money from the responsible party. In general, you only need to reimburse them if you recover. You are not obligated to recover money for them.
Third, you might have coverage for health care expenses under your own automobile insurance policy. Many folks have "medical payments" coverage under their own policy and they don't even know it. Many insurance companies aren't eager to tell you about this, but you need to find out if you have it. In many cases, you can have your bills (copays, etc.) paid by your own car insurance company. You've been paying for this benefit so you might as well use it. As with the health insurance companies, your auto insurance company also has a right to reimbursement if you recover compensation from the responsible party. Make sure you don't ignore these reimbursement provisions. In most cases, your auto insurance company will send you a letter reminding you of this obligation if they pay any funds pursuant to any medical payments coverage.
The main thing you need to keep in mind is that you are responsible for paying your health care bills. You can ultimately recover them from the responsible party, but that doesn't absolve you from the responsibility of paying your bills. Therefore, you can't just ignore or throw those bills in the trash when you get them. Talk to an experienced lawyer about how you might handle your accident related medical bills. There are several approaches you might consider, each with its own pros and cons.
If you are involved in a serious car accident and need advice, feel free to contact our office at (661) 414-7100 to see if we can help.
VIDEO TRANSCRIPT: Hello everybody! This is Robert Mansour. I wanted to make a brief video today to address something called the gap. The gap is the gap between the date of the accident and the date that you start actively getting medical treatment for your injuries from that accident. If the gap is too long, say, 2, 3 weeks, the insurance adjuster and the insurance company is going to use that against you.
They're going to say, "You weren't hurt all that bad. If you were hurt that bad, you would've gone to the doctor, you would've gotten care, et cetera." The fact that you waited 2 or 3 weeks, or in some cases, I have cases where the clients don't go for months, and then they call and it's too late at that point, it looks really, really bad. They might be hurt for sure, but their behavior was not congruent with their allegation of injury.
The other gap that is sometimes used against you is if you miss treatment sessions. Let's say you're getting physical therapy for your car accident case and it's helping, but you cancel some appointment, you reschedule them, you don't show up, you're a no-show, then your treatment looks very sporadic and there are tremendous gaps between the treatment sessions or between evaluations from a doctor. Those gaps will also be used against you.
Please understand, it is not only in the best interest of your personal injury matter, but it's also in the best interest of your health to make sure that you get appropriate treatment for your injuries, and that you're proactive about it. I hope this has been helpful. My name is Robert Mansour. Please visit my website ValenciaLawyer.com for lots more educational material about personal injury cases. Thank you.
After an accident, and if you are able, try to take photographs of every vehicle that was involved in the accident. If you have the energy at the scene of the accident and you have a camera or perhaps a cell phone that has a camera in it, take pictures – but not only of your vehicle. I have a lot of clients who bring me lots of pictures of their vehicle only. That’s fine, and that’s very helpful. However, if you can, take pictures of all the other vehicles that were involved in the accident as well.
Also, try to take pictures from several different angles because a picture is a static image. It’s two-dimensional, and sometimes it’s very difficult to assess the damage simply by looking at it from one angle. If you are viewing the vehicle damage with your own eyes, you have three-dimensional ability, and you can assess the damage a little bit better. So if you're taking a photograph, make sure to take photographs from several different angles so that you better tell the story. Also take photos in different lighting conditions because some damage may be harder to see in different light. Try to make sure your reflection or shadow isn't in the photo. That can be distracting when you are trying to convey the extent of damage. You want the insurance adjuster to understand this was more than a simple parking lot tap to your car, and the best way to do that is through photographs that really tell your story.
If you don’t have photographs, it’s tough to convince a jury or an adjuster or anybody else of the severity of the impact. Pictures really do tell a thousand words. So to the extent that you can, take many photographs. If your vehicle has already been towed to a yard, see if you can get to that yard or have a friend or a family member go to that yard and take some pictures of your vehicle. The more the merrier. There really is no limit. At the end of the day, the photos you take should be designed to convey your story to the insurance adjuster.
Hello, everybody. My name is Robert Mansour. I'm a personal injury lawyer and I wanted to make a brief video today about liens and personal injury cases.
You see, after you have your personal injury case and you settle your case, you're offered a certain amount of money from the insurance company. What you have to realize is that from that settlement amount, you have to pay the doctor's fees in some cases, outstanding medical bills. There may be liens on the file. For example, there's an attorney's fee. You may have to repay your health insurance company. They may have a lien. A workers' compensation insurance company may have a lien, Medicare...Medi-cal.
In other words, you have to understand that the settlement amount is one thing, but then you have to pay all of these entities and then there is the residual amount that goes to the client. Let's say for example, I have a case that's settled for $20,000, and the client nets let's say $10,000. The clients in some cases get very frustrated and I understand why because they say, "Well, wait a minute. All I got was $10,000," and I say, "Wait a minute. You got $20,000, but you see, you had to pay a whole bunch of different service providers and then you got $10,000." The client say, "Well, that doesn't seem fair," but actually, that's how it works.
You see, there's two components to these cases. There's the economic damages and the non-economic damages. The non-economic damages are sometimes called pain and suffering. Let's say you have $10,000 in bills and you wen to a jury, and you went to a trial and a jury came back and the jury said, "Okay. We're going to give you $10,000 for your bills." By the way, assuming they buy all of your bills. "Then we're going to give you say $10,000 in pain and suffering." That's your result, $20,000. You still have all these bills that have to be paid. You see, that's part of your recovery.
In a personal injury case, your focus should not be on what you net but should be on the entire amount of the settlement. That is the value of the case and you will net less because different providers need to get paid. Of course, a good lawyer should explain these things to his or her client and make it very clear that this is how the process works.
I hope you found this video helpful regarding liens and payments and personal injury cases. Thank you very much for watching.
VIDEO TRANSCRIPT: Hello everybody, my name is Robert Mansour, and I wanted to make a brief video today about causation. Causation is an important element of personal injury cases. Just because you have an injury doesn't necessarily mean it was from the car accident. Sometimes I have clients who have a lot of pain and we go and we take an MRI or some kind of scan of their back or their neck, and we find a problem. Let's say we find a herniation of the disc or a bulging disc or a tear in the shoulder or something like that.
The question from the opposing side is always going to be well fine, but is that from the accident or perhaps it's from something else. When you have a preexisting problem for example before the accident, it's a 2-edge sword. The defense is going to argue that that's a preexisting problem and the accident has nothing to do with it. The plaintiff is going to argue that the accident aggravated that condition and made it worst. Now its tough to tell of course when it's aggravated, when does it go back to pre-accident level or does it ever go back to pre-accident level.
This is where doctor's testimony is very important. This is where you want to be able to ask the doctor, "Doctor can you say with any certainty that this is from the accident versus something that predates the accident?" Now another thing that you can do sometimes is you can say, "Fine. Maybe I have this problem before the accident, but it was dormant. It was asymptomatic. I didn't have any symptoms." The argument that I would use is I would say, "Ladies and gentleman, my client is standing at the edge of the cliff."
The other party came and push them over the cliff. By doing so, they can't just say, "Oh well, I pushed you over the cliff. That's your problem." If you have a preexisting problem that was asymptomatic but is now symptomatic, that is an argument that you should make in your personal injury case. My name is Robert Mansour and I just wanted to address this issue causation today in this brief video. I hope you found it helpful, and thank you very much for watching.
Call (661) 414-7100 if you've been involved in a serious car accident and need advice. Robert serves Santa Clarita, CA and its communities of Valencia, Saugus, Canyon Country, Newhall, Castaic and Stevenson Ranch. Robert also serves the larger Los Angeles county area.
Here's a new tactic that a lot of the insurance companies are using in personal injury cases. You get hit from behind. It's very clear it's their client's fault. There's a lot of damage to the front of their car. The back of your car has a whole bunch of damage and the police report is totally against their client.
Now, sometimes what the insurance companies are doing now is they say, "Oh. We need to speak with our client. We need to interview them. We need to take their statement. We need to investigate." What they're doing really is, they are stalling. I mean, that's really what's going on here. They're stalling. In the meantime, you are accruing bills, you are accruing rental expenses. You are accruing doctor's bills. You have pain. You might not be able to go see the doctor and while they're investigating the case.
There's little I can do because the insurance company doesn't have to jump when you say, "Jump," but just be aware of this new tactic that they are using. When everything is so crystal clear that their client is at fault, they will still insist that they need to investigate the matter and that involves talking to their client. Sometimes their client won't return calls. They have difficulty contacting that person, so in the meantime your case is in limbo. Please understand you're not alone when it comes to these kinds of tactics.
My name is Robert Mansour and I hope you enjoyed this brief video. If I can be of assistance in your personal injury case, please feel free to give me a call. Thank you.
Hello everyone. This is Robert Mansour. I'm a personal injury lawyer in the Los Angeles area. In this brief video I want to discuss the difference between a claim and a lawsuit. Many times clients come to my office and they think that we are going to bring a lawsuit against somebody. In most cases we're not bringing the lawsuit against anybody yet. What we are doing is bringing a claim against the responsible party. In most cases what we are actually doing is presenting the claim to the insurance company for the responsible party. So that responsible party may know that you brought a claim but for the most part that's all they're really going to know. Everything is going to be handled by the insurance company for the responsible party and we deal with that insurance company and hopefully we're able to resolve the claim.
Now if we cannot resolve the claim then what we do is the client and the lawyer have to sit down and talk about filing a lawsuit against the responsible party. Let's say some guy named Bob causes you an injury and Bob has XYZ insurance company. We're going to bring a claim against Bob but we're going to present it to XYZ insurance company. They will pay for your injuries and your damages but only up to whatever their policy is for Bob. So if Bob has $15,000 of insurance that's all they're going to pay, the insurance company. The rest is really up to Bob and whether or not you want to pursue Bob is a whole other different story. So that's what a claim is.
But if you cannot resolve the claim then you have to sit down and talk about filing a lawsuit against Bob. That involves filing paperwork with the court, it's called a complaint, serving that complaint upon Bob, and then Bob is going to call his insurance company and say, "Hey, it's Bob, I just got served with a lawsuit," and the insurance company will then assign a lawyer to defend Bob in the lawsuit that you have brought against Bob.
So the claim is something that happens pre-litigation, before a lawsuit is filed. That claim 95% of the time those things resolve before a lawsuit is necessary. But every so often you reach an impasse in a case that cannot be overcome. Then the plaintiff has to file a lawsuit with the court that is served upon the defendant, the responsible party, and that person's insurance company usually provides that person with an attorney to defend them in this lawsuit.
I hope that helps you understand the difference between a lawsuit and a claim. A lawsuit also can be very financially and emotionally taxing, not that a claim isn't, but a claim is generally not as stressful to go through. I hope that helps to illustrate the difference between a claim and a lawsuit. If you have any other questions please feel free to contact my office. Thank you very much.
by Robert Mansour
Robert Mansour is a personal injury lawyer serving Santa Clarita, Valencia,