Why is the insurance company investigating the obvious?

VIDEO TRANSCRIPT:

Here's a new tactic that a lot of the insurance companies are using in personal injury cases. You get hit from behind. It's very clear it's their client's fault. There's a lot of damage to the front of their car. The back of your car has a whole bunch of damage and the police report is totally against their client. 

Now, sometimes what the insurance companies are doing now is they say, "Oh. We need to speak with our client. We need to interview them. We need to take their statement. We need to investigate." What they're doing really is, they are stalling. I mean, that's really what's going on here. They're stalling. In the meantime, you are accruing bills, you are accruing rental expenses. You are accruing doctor's bills. You have pain. You might not be able to go see the doctor and while they're investigating the case.

There's little I can do because the insurance company doesn't have to jump when you say, "Jump," but just be aware of this new tactic that they are using. When everything is so crystal clear that their client is at fault, they will still insist that they need to investigate the matter and that involves talking to their client. Sometimes their client won't return calls. They have difficulty contacting that person, so in the meantime your case is in limbo. Please understand you're not alone when it comes to these kinds of tactics. 

My name is Robert Mansour and I hope you enjoyed this brief video. If I can be of assistance in your personal injury case, please feel free to give me a call. Thank you.