Hello everyone. This is Robert Mansour. I'm a personal injury lawyer in the Los Angeles area. In this brief video I want to discuss the difference between a claim and a lawsuit. Many times clients come to my office and they think that we are going to bring a lawsuit against somebody. In most cases we're not bringing the lawsuit against anybody yet. What we are doing is bringing a claim against the responsible party. In most cases what we are actually doing is presenting the claim to the insurance company for the responsible party. So that responsible party may know that you brought a claim but for the most part that's all they're really going to know. Everything is going to be handled by the insurance company for the responsible party and we deal with that insurance company and hopefully we're able to resolve the claim.
Now if we cannot resolve the claim then what we do is the client and the lawyer have to sit down and talk about filing a lawsuit against the responsible party. Let's say some guy named Bob causes you an injury and Bob has XYZ insurance company. We're going to bring a claim against Bob but we're going to present it to XYZ insurance company. They will pay for your injuries and your damages but only up to whatever their policy is for Bob. So if Bob has $15,000 of insurance that's all they're going to pay, the insurance company. The rest is really up to Bob and whether or not you want to pursue Bob is a whole other different story. So that's what a claim is.
But if you cannot resolve the claim then you have to sit down and talk about filing a lawsuit against Bob. That involves filing paperwork with the court, it's called a complaint, serving that complaint upon Bob, and then Bob is going to call his insurance company and say, "Hey, it's Bob, I just got served with a lawsuit," and the insurance company will then assign a lawyer to defend Bob in the lawsuit that you have brought against Bob.
So the claim is something that happens pre-litigation, before a lawsuit is filed. That claim 95% of the time those things resolve before a lawsuit is necessary. But every so often you reach an impasse in a case that cannot be overcome. Then the plaintiff has to file a lawsuit with the court that is served upon the defendant, the responsible party, and that person's insurance company usually provides that person with an attorney to defend them in this lawsuit.
I hope that helps you understand the difference between a lawsuit and a claim. A lawsuit also can be very financially and emotionally taxing, not that a claim isn't, but a claim is generally not as stressful to go through. I hope that helps to illustrate the difference between a claim and a lawsuit. If you have any other questions please feel free to contact my office. Thank you very much.
If you were alive in the 1970s and 1980s, you might remember a very common bumper sticker that simply stated, "Hit me! I need the money!" People would put this bumper sticker on the rear of their car, jokingly inviting folks to rear end their vehicle so they could "cash in" on some easy insurance money.
Back then, it was very common to get a quick and easy settlement from most insurance companies. In fact, an unspoken "formula" of 3X medical bills was used to "calculate" what you could expect in your accident case. For example, if your bills amounted to $5000, you would expect a settlement offer of at least $15,000. These were gravy train days for injury lawyers. For many insurance companies, fighting these claims wasn't financially prudent, so they would pay out settlement to anyone who got into a car accident. An entire cottage industry of "fake" and staged car accidents was born, involving people who fake/exaggerate injuries, lawyers who help them stage accidents and stuff their cars with more accident "victims," and doctors who all wanted an easy pay day.
Flash forward to present day. No one has those bumper stickers anymore. It's not because they fell out of fashion - it's because it's no longer true! Insurance companies got wise to the tricks being played on them. They hired teams of in-house insurance adjusters and lawyers to fight these cases. In fact, I was one of those lawyers! The insurance industry waged war on what became known as simple "soft tissue" cases. Soft tissue cases are ones that simply involve minor aches and pains to the muscles and ligaments. Insurance companies commissioned doctors to study soft tissue cases, and most insurance companies came to the following conclusion: "We are not going to pay much money anymore on soft tissue cases. Simple strains and sprains generally resolve over time, so we are going to fight your claim!"
Therefore, I still have clients who are surprised when they are not offered $25,000 on their soft tissue case. They argue, "But this was a traumatic accident for me! My world was turned upside down!" They go on and on about how the insurance companies are not fair, etc. They are partially correct. The insurance companies are not fair and often offer paltry amounts on these cases. However, the insurance companies have effectively fought these cases over the years, and they know that in most cases, juries agree with them. Most jurors have aches and pains simply getting up in the morning, and they have no patience for most plaintiffs who take up an entire week of the court's time (and the jury's time) to complain about soft tissue injuries. In my experience, most juries are offering little to nothing on these types of cases. In fact, they are sometimes even stingier than the insurance adjusters.
So here is the simple truth. If you have a minor accident and have soft tissue injuries, you are going to be offered little to nothing on your claim. If you have moderate to significant property damage, you will generally get a better offer because insurance companies will lend more credence to your claim if there is more property damage. Even then, we are not talking big bucks. Most cases settle for about $5000 to $15,000. I was handling a soft tissue case recently where my client was appalled that all she was being offered was $10,000. Her medical bills were about $4000. I tried to explain that this was a reasonable offer given the fact her injuries were soft tissue in nature.
Once again, the bumper stickers no longer exist because the "pay-out" environment no longer exists. Now you are lucky to get 2X your medical bills, if that. Most insurance companies won't even accept your medical bills as is. They will argue your bills are high and will slash them significantly. In fact, some insurance companies will spend $25,000 to avoid paying you $5000. Is that fair? Probably not. Is it true? Yes it is.
VIDEO TRANSCRIPT: Hello everyone this is Robert Mansour, and today I wanted to make a brief video about what happens after you have finished treating for your personal injury accident. I get this call all the time, my client's finished treating at their doctor, or they finished their physical therapy, and they call me basically the next day, and they're like, "What next? What's going to happen now?" I try to explain to them that it's going to be a few more weeks before anything really happens, because here's what needs to occur. I need to assemble all the medical records and all the bills from all the different health care providers that they've been to.
Also, if they just finished going to the doctor, and they've just finished going with a physical therapist, those people need some time to generate all the bills, and to generate all the reports that are needed to help present the personal injury claim. It doesn't happen overnight, it takes some time. Then after I get everything I have to review everything. I have to dissect it, I have to see what it all ... How it all comes together, and how it all fits together. Then I have to present the case to the insurance company, and that requires, generally speaking, what's called a demand letter. The demand letter is basically where I present our demand to the insurance company, that we demand to settle the case.
Sometimes you put a number in there, sometimes you don't put a number in there, and then the dialog begins between the insurance company and the attorney's office. Now, keep in mind just because I send a letter to the insurance company doesn't mean the very next day I get a call. Most insurance adjusters have about two hundred files sitting on their desk at any given time. My letter comes in, along with the supporting documents for your case, and it just sits on their desk probably for a good thirty days before they can do anything with it. I tell clients that after they're finished with the doctor and everything, about thirty days later I'm in a position, provided I have everything I need, to present their case. Then about thirty to forty-five days after that we hear from the insurance company.
For the most part, you can count on about sixty days after you're finished treating before you hear anything. Now, invariably I run into some problems, especially if there's a client who has been to a dozen different health care providers. Each of those health care providers has their own billing department, they have their own records department, in some cases there is a collection agency, in some cases some of these departments are out of state, and so they close and open at different times of day than California. In some cases we make phone calls to these places, and they never return our calls. In some cases we're promised records, and I paid for them and I never get them. Just because that's the way that's supposed to go, things don't always unfold as smoothly as I would like.
That gives you a little bit of an idea of what happens after you're finished treating. I present the claim once I have everything that I need to have, the insurance company responds, the negotiations begin. Now, as part of the negotiations I need to make sure that all of your health care providers have been paid. Some of them have not been paid, and we need to make sure that they are. If anything has gone to collections we need to make sure we work with the collection agency. If Medicare is involved or Medi-Cal, or your health care insurance is involved, we need to make sure we keep them in the loop. As you can see there's many different variables that go into settling a case, and it's not just a matter of finishing your treatment and then you get a settlement the next day.
I hope this helps you understand a little bit about what the mechanics are, and if you have any questions you could please call my office or send me an email. Thank you very much.
Sometimes clients call me and wonder why their case has been apparently handled so many different adjusters. It might seem like there are many different people handling your case, especially at the very beginning. When you first place a call to the insurance company for the responsible party, or even your own insurance company, you're often greeted by an intake person. This person's job is simply to take the call, get the relevant information, and then turn the matter over to the appropriate department or the appropriate adjuster. These intake people are often very friendly and in some cases may give you false hope that everything is going to be simple and easy. Keep in mind, they have no reason to be unpleasant with you, and in most cases, they are so nice that you may have a false sense of security that everything in your case is going to turn out just fine. They assure you that they're going to take care of everything, that there's nothing to worry about, and so on. I'm not suggesting these folks are lying to you...I'm just suggesting their pleasant demeanor is not necessarily indicative of everyone you're going to encounter.
The next adjuster who might help you is usually the property damage adjuster. This person's job is to help you resolve your property damage claim. Whether or not it is your insurance company or not, this adjuster will often arrange for your vehicle to be inspected either by their own in-house inspectors, and/or the body shop. Sometimes, the property damage adjuster will send an inspector to take a look at your car wherever it might be. They will often give a preliminary assessment and in many cases write up an estimate. If your vehicle is a an obvious total loss, sometimes that's all it takes. In some cases, your vehicle will be taken to a shop where you will receive a more detailed estimate. The property damage adjuster may also arrange for you to get a rental car. Make sure that the rental car arrangement is strictly between the insurance company and the rental car company. All you need to do is pick up the car and return the car. If your vehicle is a total loss, you might hear from a "total loss" adjuster.
Another adjuster you might hear from is the bodily injury adjuster. If you are making an injury claim, your case will be assigned to a bodily injury adjuster whose job it is to review your medical records and bills and compensate you for your injuries. Keep in mind, this person does not have your interests at heart. They work for the insurance company, and their job is to take a very conservative stance when it comes to your medical bills. Don't believe it when they tell you they will "handle" all your bills and just to send it to them. If the bills get too high, the adjuster will argue your bills are too high and will not want to pay them. If you treat for too long, the adjuster might give you a hard time about that as well.
You need to know there are many different people at the insurance company that might handle your claim. Some insurance companies have even gone to a "team approach." Every time you call, you might get somebody different. The person taking your call might work for a particular team that handles your file. In some cases, this is very convenient because you don't have to speak with the same person every time. You don't have to play as much "phone tag." By the same token, the inverse is true, as it could also be very frustrating because you may have to rehash what you spoke about even though they try to keep copious notes at their end.
If you need help with your personal injury case, call our office at (661) 414-7100 to see if we can assist you. Thank you so much for visiting our website.
VIDEO TRANSCRIPT: Hello everyone. This is Robert Mansour. I'm a personal injury attorney in the Los Angeles area. Today I wanted to make a brief video about an issue that is sometimes very difficult to understand and get your mind around when you've been involved in an auto accident where another person has caused you injury.
What happens a lot in the cases that I handle is the client's call me and they say hey I got into an accident, I was taken by ambulance, I went to the Emergency Room. The ER doctor did XYZ for me and there was an anesthesiologist and then they sent me to another doctor and then I had some Xrays and a CT scan and an MRI and I need some help.
Then sometimes I'm able to find a doctor who will help the client with a personal injury case, or sometimes the client continues to go through their own health care channels, whatever the case may be. But here's what happens. The client starts to get bills in the mail from the hospital, from the ambulance company, from the emergency room, from the emergency room physicians, from the MRI facility, from the CT scan facility. What happens is the client gets the bill and looks at it and says oh, I'm not responsible for this the other party is responsible for this, and they throw the bill in the trash. Or they fax the bill to me and think that the bill is magically going to be taken care of.
On the one level you have a gut feeling that the other party is responsible and they're supposed to pay your bill. Well that is theoretically true but that's not how it happens in real life. In real life the party responsible for the accident is not going to pay your bills as they arrive in your mailbox. You can't just turn them over to the responsible party and say hey you take care of this. That's not how it works. That's why people have health care insurance. That helps take care of that. That's why people might have something called medical payments coverage under their own auto policy that might pay for that.
If you don’t have those two things then you're ultimately responsible for those bills. The emergency room doesn't care that the responsible party is somebody else, or somebody else caused the accident. The emergency room doctors don't care. The CT scan facility, the MRI facility, they don't care. All they know is that you got hurt, they provided the service and they want to get paid.
What I try to explain to my clients is you can't just ignore these bills when they come in the mail. You can't just say oh well they're not my problem, they're somebody else's problem. Or my lawyer is going to have them paid. Look I can't do any magic. I can't create health insurance where there is none. I also can't create medical payments coverage if there is none. Those folks are beyond my control.
Sometimes you can kind of keep them at bay a little bit and tell them to hold on a little bit, give you some time. Sometimes they will do that, but more often than not they want to get paid. I tell my clients to just go ahead and make some payments. Send $20, $50 a month, whatever you can just to keep them at bay and to prevent them from sending you to collections.
The bills that you accumulate at the hospital and the ER and the ambulance, they're all part of your damages, they will ultimately be presented to the other party for compensation, but it just doesn't happen as you go along. It's presented at the very end of the case, with everything else that you're going to present and at that time the defendant or the responsible party will be settling the case with you at that time. It doesn't happen as it goes along. The big lesson here is do not ignore bills that come in the mail. They are not necessarily going to be paid by anybody else. You are responsible for them.
A client still one time had a very difficult time understanding and I tried to explain to him I said look, let's say somebody vandalizes your house and they vandalize your house and they paint all over your house and you call a painter. The painter comes to your house and repaints your house and makes it real nice. Then the painting guy comes to you and says hey I painted your house, it's time for me to get some payment from you. You can't tell the painter hey listen it's not my problem, you go find the responsible party and you bill them. The painter is going to say no I don't think so, I want you to pay me because I did a service for you. You can go after the other party at a later date but in the meantime I want to get paid today for the work and the services that I provided to you.
It's the same thing with all the emergency folks and the ER doctors and the ambulance and all of those people. They want to get paid. They don't really care that you're going to ultimately go after another party. This is something very important that I want to drive home with folks today on this video.
If you're dealing with doctors who do personal injury cases and work with the attorney's office they might do things on a lien, which means that they don't get paid until the very end when you settle your case. That's a distinction that I want you to understand.
I hope this video has been helpful. I try to be as candid as I can with clients and explain things to them as best I can. I hope this was helpful in understanding the issue of medical bills, especially those incurred before you went to see the lawyer. Especially those incurred with facilities that have nothing to do with personal injury and don't really care who did what to whom.
Thank you for visiting and I hope you enjoyed this video. Take care.
If you get into an auto accident and suspect you've been injured, it's a good idea to take some time to call an experienced lawyer and learn more about your rights and how to best present your claim. In some cases, a lawyer can help, and in others, you may not need to hire a lawyer. In this brief video clip, Santa Clarita lawyer Robert Mansour is asked whether or not it's a good idea to hire a lawyer:
Tami: So what point do we call our attorney? If I leave here today, I get into a little fender bender, do I call you right away?
Robert: I think it's a good idea to meet with a lawyer. 50 percent of the time when I meet with my clients, I tell them you're better off without a lawyer. I really do. And there are some attorneys who give the industry a bad name. I understand that. However, I will tell the client, "Look, you're better off without me." In fact, I have a video on my website, 'How to Handle Your Own Personal Injury Case,' what to do ...
Robert: ... step by step, because sometimes you don't need to involve the lawyer.
Robert: But wouldn't it be nice to know what your rights are, so that when you are told information by the insurance adjustor it comes through that filter, and you know whether you're being taken for a ride or whether they're being truthful with you.
VIDEO TRANSCRIPT: Can you get an ear injury from a car accident? Yes you can. My name is Robert Mansour and I'm a personal injury attorney in the Los Angeles area. This free video today addresses that very issue.
It is a rare but possible injury from a car accident to have an ear injury. Most of the time people associate ear injuries with people listening to loud music. They play in a rock band. They work construction. They're handling a jackhammer, something like that, where there's a lot of loud noise and that might affect the ear.
That's true. Sometimes that can be true. But, an actual car accident can also cause an ear injury as well. You see, what could happen is there could be damage to the structures inside the ear as the result of trauma from the accident such as hitting your head against something, or perhaps the airbags deploying and hitting the side of your head. Sometimes the whiplash effect is so severe, especially in very dramatic accidents, that that can also cause damage to the inside of your ear.
Sometimes the ear injury is actually related to a jaw injury. There's a condition known as TMJ which affects the jaw portion of somebody's face here. The jaw injury can affect the nerves in the ear which can affect the hearing.
The outer ear captures sound and sends it to the middle ear and then from the middle ear to the inner ear. There are structures inside your ear that if they are damaged can cause a problem. There are three little bones in there - the hammer, the anvil, and the stirrup - which are located inside your ear. If they get damaged, your hearing can be affected.
Also, if there is damage inside your ear there could be fluid that is leaking in there, for lack of a better term, and that can affect your balance. In fact, it is very well known that our ears have a lot to do with our sense of balance. If there is a leaking situation going on in there due to damage to the cochlea or otherwise you could have a balance issue in your ear. If you're noticing a sense of balance problem you may want to go to an ear, nose, and throat doctor and make sure that it's not an ear problem.
The other thing that clients also report, especially in loud accidents where there's a loud crash, is something called tinnitus which is a ringing sensation in the ear that they hear, as if they've been to a rock concert and you continue hearing that sound in your ear. Well, most people with healthy ears, that sound dissipates over time. By the next day you're usually okay. But, for people with an ear injury they hear that ringing all the time. It very much affects them.
If you have hearing loss you really need to see an audiologist. This is a person who can test your hearing and make sure that it's okay or if there are any deficits to your hearing. Also, you want to go see an ENT - ear, nose, and throat doctor, because those doctors specialize in those kinds of injuries.
You also want to make sure you act early. You don't want to bring up the ear issue several weeks or months later. Because the insurance adjuster for the responsible party is not going to believe that your ear injury is related to the accident if you bring it up weeks later. So, if the issue is a problem, make sure you mention it right away - right when you notice the problem. If you're going to the doctor the day after the accident saying you know, I have some ringing in my ear, I don't know what the problem is.
Or, one of my clients recently got involved in such a severe car accident that he has appreciable hearing loss in both ears, 50% in one ear, 30% hearing loss in the other ear, so much so that they had to get him hearing aids. Unfortunately, his condition is permanent, and he's going to have to wear hearing aids for the rest of his life. He never had hearing problems before the accident. He reported them in a timely fashion, and the doctors believe that it's most likely than not from the car accident.
Hearing aids can be very expensive, and they have to be replaced every few years. They have to always have batteries. It's just kind of a thing that enhances your hearing, but my client tells me that it sounds like the sound is digitized. It's not quite the organic sound that he was used to hearing before he had the hearing loss.
He also noticed the problem because when people in the family would try to talk to him, his wife, his friends, he couldn't hear them very well. He kept saying what, huh. Then, when he watches his television he has to put it up all the way to almost the highest volume in an effort to hear television. That's when he noticed that things were very different after the accident. He noticed it within 48 hours and reported it to his doctors. That's really the key, acting quickly, reporting the hearing loss quickly, reporting the tinnitus or the ringing in the ear quickly.
So, yes, it is possible to have a hearing injury, an ear injury, from a car accident which can affect your balance, can affect your hearing. My name is Robert Mansour. If you want to learn more, please visit my website at valencialawyer.com. Or, call my office at (661) 414-7100. Thank you very much.
The following will provide you with a sample timeline for a typical personal injury case. The events are listed in the order they usually occur. Every case is unique, but we created this timeline to help our clients visualize their case and understand the steps involved, leading up to resolution of the case. “How long” it will take depends on many factors too difficult to predict.
1. Accident occurs.
2. Client receives treatment of some kind (ambulance, hospital, doctors, etc)
3. Client may have spoken with insurance companies regarding accident (we generally advise against talking with the opposing insurance company).
4. Client provides lawyer with items from the “Personal Injury Checklist”.
5. Client meets with and hires attorney.
6. Attorney communicates with insurance company and adjusters, advising them of representation of injured client. Attorney keeps adjusters informed.
7. Attorney evaluates all available resources for payment and recovery.
8. Attorney makes sure all important documents are gathered.
9. Attorney hires investigators if needed.
10. Client works with insurance company to fix property damage, rent car etc. Attorney assists client with this process if necessary.
11. Client documents any lost earnings (if any) and seeks verification from his/her employer regarding lost earnings. Attorney can assist if client gives attorney contact person who is willing to communicate with lawyer’s office. Lost earnings claims should only be made if it's a "slam dunk" - speculation regarding lost earnings often leads down an endless rabbit hole!
12. Client continues treating with medical providers until discharged by the doctor(s). During this time, further specialists may be required, physical therapy, MRI tests, etc. Client continues treating until client reaches pre-accident status or otherwise reaches a plateau where no further treatment will benefit client. In some cases, surgical intervention is necessary.
13. Once client completes health care regimen, attorney collects any and all outstanding bills, reports, etc. Attorney may discuss matter with client’s doctors.
14. Attorney ascertains if there are any liens by any insurance company (health insurance, auto insurance, Medi-Cal, MediCare, etc). Attorney opens claims with any lien-holders and work with assigned adjuster from each company.
15. Attorney prepares “Demand Package” to present to responsible party’s insurance company. This package typically contains a demand letter, photos, medical records, billing, lost earnings documentation, etc.
16. Insurance company usually takes about 30 to 45 days to respond to demand.
17. Attorney communicates offer from insurance company to client.
18. Client accepts or rejects offer.
19. If rejected, attorney continues negotiating settlement on behalf of client.
20. Attorney negotiates with all parties asserting a lien on the case (doctors, insurance companies, etc.) in an effort to increase client’s net recovery.
21. Client either accepts or rejects insurance company’s final offer.
22. If accepted, insurance company sends release for lawyer to review and client to sign. Insurance company then sends check for lawyer and client to sign. This check is deposited into attorney’s Client Trust Account. Checks written, (doctors, lien holders, client), from this account.
23. If unable to settle the claim, attorney will discuss options with client, including filing a lawsuit and all the ramifications of doing so.
Hopefully this blog entry will give you some idea of the "usual" and "customary" steps of a personal injury matter. Some cases can differ for one reason or another, but hopefully this will give you a good understanding. Call my office at (661) 414-7100 if I can help you with your personal injury case.
Hello everybody. This is Robert Mansour, and thank you for watching this brief video. I'm a lawyer in the Los Angeles area, and one of my areas of practice is personal injury. I wanted to make this brief video for you today to implore you not to yell at your insurance adjuster.
Do not scream at the insurance adjuster. Do not fight with the insurance adjuster. Do not use profanity with the insurance adjuster. Don't hang up on the insurance adjuster. I know sometimes these things can be very frustrating, and sometimes insurance adjusters can be very frustrating over the phone. Maybe they're not trying to be frustrating, but you don't understand what they're talking about. You don't understand the rationale or they might be just downright rude.
However, keep in mind, this is potentially the hand that feeds you. So if you get the insurance adjuster all angry with you, do you think that helps or reduces your chances for a fair settlement in your case? You don't want to burn a bridge that you're going to need to cross later on. Here's what invariably happens. The clients will yell and scream at the insurance adjuster and then call me and say, "You need to help me with this," like I'm going to be able to make a miracle at that point. I can't rebuild a bridge sometimes that has been burned.
Sometimes the client has done irreparable harm. So before you lose your cool with the insurance adjuster, you know, pause, take a deep breath, talk to a lawyer, find out what your rights are. Bringing the lawyer in after you've yelled and screamed at the insurance adjuster is rarely going to help the situation. In fact, the insurance adjuster may dig in their heels even deeper than they did before simply to upset you even further.
Do not make it personal if you can avoid it. I know sometimes it's difficult and sometimes it's frustrating, but you may want to bring in a lawyer from the very beginning so that you don't have to handle it at all and just have the attorney handle everything for you. In any case, be very careful when you're dealing with the insurance adjusters, and don't do anything that you might regret later on.
Again, this is Robert Mansour. Thank you very much for watching this brief video. I hope you found it helpful. If you want to reach me, you can call me at the office. (661) 414-7100 or visit my website at valencialawyer.com. Thank you very much for watching.
Dave: In a way you're almost, and I'm going to play devil's advocate here with you a little bit ...
Dave: ... you're almost painting a picture that the insurance companies are the devil. That they are evil and they are to be fought and stayed away from. That can't truly be the case.
Robert: No. Because I used to work for an insurance company for 13 years, before I opened my own law firm. And I was on the other side. My job was to poke holes in these cases. My job, when I got the file, the first thing I would look at, was there a police report? Were they taken away by ambulance? What can we use against this person? And it was all about preserving the interest of the insurance company. There's nothing wrong with that. It's just that, realize that the insurance adjustor is not your advocate. They're the advocate for their employer.
Robert: And they're going to have supervisors to answer to and they're going to be like, "Well why did you pay this much? And why did you pay this claim?" There's always certain insurance adjustors who are much more flexible than others, and of course, for purposes of this segment, we're just being cautiously aware of some of the tricks and the strategies, I should say, that are being employed by insurance companies.
Tami: I want to wrap up our segment with you being able to tell our audience all of the law that you practiced, because obviously you're personal injury. You're a brilliant brilliant estate planner.
Robert: Please. Please. Keep it coming.
Tami: So let our audience know what they can contact you for, what your specialties are.
Robert: Sure. Sure. I appreciate that. I do two areas of law. Having worked for the insurance company as a defense attorney, I now represent victims of serious accidents. And I feel that I can bring a unique twist on that because of my background. But 50 percent of my practice, what we talked about before, wills, living trusts, powers of attorneys, probate, what we call estate planning.
Tami: Very important stuff.
Robert: Thank you.
Tami: Very very important stuff.
Robert: Yeah. Sure.
Tami: And as you can see, he's a great guy to work with. Who wouldn't want to work with Robert Mansour.
Robert: Thank you very much.
Dave: Rob, thanks again.
Robert: You're going to make me blush. Thank you, Dave. Thank you very much.
Dave: It's always great to see you. This is great information. And thank you for being able to talk about it.
Robert: Thank you so much for the opportunity.
Dave: Yeah. When we come back the guys in the crew are going to be happy. Rob's going to be happy. We're all going to be happy. Food is on it's way. Marie Callenders is here. Of course, we always talk about Marie Callenders as the holidays come in so please stay tuned.
by Robert Mansour
Robert Mansour is a personal injury lawyer serving Santa Clarita, Valencia,