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Law Office of Robert Mansour
Santa Clarita Personal Injury Blog

What to Expect From Your Personal Injury Case

8/15/2011

 
Personal Injury Compensation: Why Your Car Accident Case Is Not a Lottery Ticket

One of the most difficult things I do as a personal injury lawyer is manage my clients' expectations. This is especially true in automobile accident cases, where people sometimes come into my office expecting that a serious accident automatically means a large financial recovery. I understand where that expectation comes from. We have all seen television commercials featuring accident victims announcing enormous settlements, but those advertisements rarely tell the entire story behind the injury, the medical treatment, the litigation, or the amount the client actually received.

The reality is that a personal injury claim is not a lottery ticket, a shortcut to retirement, or an opportunity to get rich. The purpose of a personal injury claim is to seek compensation for the losses that the law allows you to recover when another person's negligence causes you injury. The amount of compensation depends on many factors, including the nature and severity of the injuries, the medical treatment, the evidence supporting causation, lost income, the impact of the injury on your life, available insurance coverage, and the particular facts of the case.

Key Takeaways
  • A personal injury claim is not a lottery ticket. The purpose of compensation is generally to make an injured person as whole as reasonably possible, not to provide a financial windfall.
  • Medical expenses are only one component of a personal injury claim. Depending on the circumstances, damages may also include lost income and non-economic damages such as pain, suffering, and loss of enjoyment of life.
  • Not every medical bill automatically translates into an equal amount of recoverable damages. The reasonableness and necessity of medical treatment can become issues during settlement negotiations or litigation.
  • Insurance companies scrutinize medical treatment and expenses. Adjusters may question whether particular treatment was necessary, whether charges were reasonable, and whether the treatment was actually caused by the accident.
  • The severity and consequences of the injury matter. A significant injury that requires surgery or substantially interferes with someone's life is very different from a temporary injury that resolves after a short period of treatment.
  • Your expectations should be based on the evidence, not television commercials or stories about someone else's settlement.
  • A good personal injury lawyer should give you realistic expectations, including the strengths and weaknesses of your case rather than promising a particular dollar amount.
  • The goal is to pursue the compensation the law allows, while recognizing that no settlement can completely undo the consequences of an accident.

What Does the Law Provide After a Personal Injury?

When someone is injured because of another person's negligence, California law may allow the injured person to seek compensation for various types of damages. These can include economic damages, such as reasonable medical expenses and lost income, as well as non-economic damages, such as physical pain, emotional distress, and the loss of enjoyment of life.

The specific damages available depend on the circumstances of the case. The severity of the injury, the treatment required, the person's recovery, the effect on employment and daily activities, and the evidence establishing that the accident caused the injury can all be important. In other words, there is no simple formula that says a particular injury is automatically worth a particular amount of money.

What Are Economic or Special Damages?

Economic damages are generally the losses that can be measured financially. Medical expenses are one common example, but they are not necessarily the only one. Depending on the circumstances, a claim may also involve lost wages, loss of earning capacity, future medical expenses, or other financially measurable losses resulting from the injury.

The important word is reasonable. If you have $10,000 in medical bills, that does not necessarily mean the insurance company will simply hand you a $10,000 check for those bills. The insurer may examine the treatment you received and question whether particular services were medically necessary, whether the charges were reasonable, and whether the treatment was related to the accident.

Why Do Insurance Companies Examine Medical Bills So Closely?

Insurance companies routinely review medical records and bills when evaluating personal injury claims. They may examine the type of treatment you received, the frequency of treatment, the charges associated with that treatment, and whether the medical evidence supports the injuries you are claiming.

In some cases, insurers use databases or software to help evaluate medical charges and determine whether particular expenses appear reasonable compared with charges in a particular geographic area. Those tools can be useful, but they do not necessarily tell the entire story. Medical treatment is not always as simple as comparing one number with another, and the circumstances surrounding a patient's treatment can matter.

What Are General or Non-Economic Damages?

Non-economic damages are different because they are not easily reduced to a receipt or invoice. Depending on the circumstances, they may include compensation for physical pain, emotional distress, inconvenience, impairment, disfigurement, and loss of enjoyment of life.

Consider two people who are involved in otherwise similar accidents. One may experience a minor injury that resolves within several weeks, while the other may suffer a permanent injury requiring surgery and substantially limiting his or her ability to work, exercise, travel, or participate in family activities. It would make little sense to assume that both cases should have the same value simply because the accidents looked similar.

The evidence concerning the person's actual experience therefore becomes extremely important. Medical records, testimony, photographs, employment records, statements from family members, and other evidence may help demonstrate how an injury affected someone's life.

Why Isn't a $10,000 Medical Bill Worth $10,000 in Compensation?

This is a question I frequently encounter. Clients sometimes assume that if they have accumulated $10,000 in medical bills, the insurance company should automatically pay $10,000 for those bills in addition to some separate amount for pain and suffering.

It is not necessarily that simple. The insurance company may question whether all of the treatment was necessary, whether the charges were reasonable, whether the treatment was related to the accident, or whether some portion of the condition existed before the collision. These issues can become particularly important when treatment is extensive compared with the objective evidence of injury.

That does not mean an insurance company's evaluation is necessarily correct. It simply means that medical bills are evidence of damages, rather than an automatic guarantee of what the claim is worth.

Why Do Personal Injury Lawyers Talk About "Reasonableness"?

The concept of reasonableness comes up frequently in personal injury cases. An injured person should receive appropriate medical care, but the existence of a medical bill does not necessarily resolve every question about whether the expense is recoverable.

For example, suppose someone suffers a relatively minor injury but undergoes an unusually large amount of treatment. The insurance company may question why so much treatment was necessary. On the other hand, someone with a serious injury may reasonably require extensive treatment, including surgery, rehabilitation, or long-term care.

The attorney's job is not simply to collect as many medical bills as possible. It is to understand the medical evidence, determine what treatment is related to the accident, and present a persuasive case for the damages that are actually supported by the evidence.

Don't Let Television Commercials Set Your Expectations

I remember the famous television commercials where an accident victim proudly announces that a particular lawyer obtained a multimillion-dollar recovery. What is sometimes lost in those advertisements is the severity of the underlying injury. A multimillion-dollar case is generally not a typical fender-bender case; it may involve catastrophic injuries, permanent disability, or enormous future medical and economic losses.

When a client comes into my office after a car accident, one of my responsibilities is to make sure that expectations are realistic. I do not want a client walking into the process thinking that a relatively modest injury is automatically worth hundreds of thousands of dollars. That kind of expectation can make it extremely difficult to evaluate reasonable settlement opportunities.

What Should You Expect From Your Personal Injury Lawyer?

A good personal injury lawyer should be willing to tell you both the good and the bad about your case. If there is strong evidence supporting liability and significant injuries, your attorney should explain those strengths. But if there are weaknesses involving liability, medical treatment, causation, property damage, insurance coverage, or credibility, you should know about those issues as well.

I believe one of the most important services a lawyer provides is helping a client understand the realistic range of possible outcomes. No honest lawyer can guarantee a particular settlement amount. Anyone who promises you a specific result before understanding all of the evidence should make you cautious.

The Goal Is to Make You as Whole as the Law Allows

If you have suffered a legitimate injury because of someone else's negligence, you should not feel guilty about pursuing compensation. At the same time, the goal should not be to turn an accident into a financial windfall. The goal is to seek the compensation the law provides for the actual losses and consequences you experienced.

A personal injury case is ultimately about putting together the evidence necessary to tell an accurate story about what happened to you. The accident, the injuries, the medical treatment, the financial losses, and the effect on your life all matter. The stronger and more credible the evidence, the better positioned you are to pursue a fair result.

As I tell my clients, recovering compensation after an accident is not anything like winning the lottery. You are dealing with something that happened to you that you would much rather never have experienced. Even if you ultimately receive a fair settlement or verdict, you are not going to walk away thinking, "Gee, wasn't that terrific! I wish I could do that again." The best outcome is to recover what the law allows and move forward with your life.

Frequently Asked Questions

1. How much is my personal injury case worth?

There is no reliable dollar amount that can be assigned to a personal injury case without evaluating the facts. The severity of the injury, medical treatment, lost income, long-term consequences, liability, insurance coverage, and other evidence can all affect the value of a claim.

2. Does having a lot of medical bills mean my case is worth more?

Not necessarily. Medical expenses can be an important component of damages, but the insurance company may examine whether the treatment was necessary, reasonable, and related to the accident. The nature and consequences of the underlying injury are also extremely important.

3. What are economic damages?

Economic damages are losses that can generally be measured financially. Depending on the circumstances, they can include reasonable medical expenses, lost wages, loss of earning capacity, and certain future expenses associated with the injury.

4. What are non-economic damages?

Non-economic damages compensate for losses that are more difficult to measure financially, such as physical pain, emotional distress, impairment, inconvenience, and loss of enjoyment of life.

5. Why does the insurance company question my medical bills?

An insurance company may question whether particular treatment was necessary, whether the charges were reasonable, whether the treatment was related to the accident, or whether some of the condition existed before the accident. These issues are common parts of personal injury claim evaluation.

6. Can I recover pain and suffering damages after a car accident?

Potentially, yes. California personal injury claims can include non-economic damages when supported by the circumstances and evidence of the injury. The nature, severity, duration, and impact of the injury can all be relevant.

7. Should my lawyer promise me a specific settlement amount?

No responsible lawyer should guarantee a particular settlement or verdict. An attorney can evaluate the available evidence and provide an informed assessment, but the ultimate result depends on factors that may include disputed liability, medical evidence, insurance coverage, negotiations, and potentially a jury.

8. Why are some personal injury cases worth much more than others?

The value of a personal injury case can vary dramatically because injuries vary dramatically. A permanent disability requiring lifelong care is fundamentally different from a temporary injury that resolves after several weeks, even if both resulted from automobile accidents.

9. Am I wrong to pursue compensation after an accident?

No. If another person's negligence caused you legitimate injury or financial loss, pursuing compensation is not inherently wrong or unreasonable. The purpose of the legal system is to provide a means of seeking compensation for losses that the law recognizes.

10. How can I avoid having unrealistic expectations about my case?

Talk openly with your attorney about both the strengths and weaknesses of your claim. Instead of focusing on television commercials or stories about someone else's settlement, focus on the actual evidence concerning your accident, injuries, treatment, losses, and available insurance coverage.


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    Attorney Robert Mansour

    Robert Mansour (CA State Bar #169118) is an attorney in Santa Clarita, California who has been practicing law since 1993.  After working 13 years for a major insurance company, he now counsels victims of personal injury. Click here to learn more about Robert Mansour.

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