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Law Office of Robert Mansour
Santa Clarita Personal Injury Blog

Try to Get a Property Damage Estimate Even If Your Vehicle Is a Total Loss

8/15/2011

 
Why You Should Get a Detailed Property Damage Estimate After a Car Accident

After a car accident, obtaining a detailed property damage estimate can be extremely helpful, particularly if you are also claiming physical injuries. A vehicle may look relatively undamaged from the outside, yet an inspection can reveal damage to components that are not immediately visible. A detailed estimate gives you and your attorney objective information about what was actually damaged and can help document the severity and mechanics of the collision.

Some people assume that a vehicle being declared a “total loss” tells the whole story. It does not. A vehicle is generally considered a total loss when the cost of repairing it is too high in relation to the vehicle's value, so a relatively inexpensive vehicle can be totaled even when the underlying collision damage is not extensive. For example, if a $1,000 vehicle sustains $1,500 in repairable damage, the vehicle may be considered a total loss even though the repair estimate may provide important information about the actual damage.

Key Takeaways
  • Get a detailed property damage estimate after a significant car accident.
  • Consider obtaining more than one estimate when appropriate, particularly if the initial estimate does not appear to describe the damage thoroughly.
  • A “total loss” designation does not tell you exactly what was damaged. It primarily addresses whether repairing the vehicle makes economic sense.
  • Look for specific information about structural and mechanical damage, including frame damage, axle damage, alignment problems, bumper supports, and other components.
  • Photograph your vehicle from multiple angles before repairs or disposal whenever possible.
  • Keep the complete repair estimate, including pages that contain photographs, parts information, labor charges, and supplemental damage.
  • Hidden or supplemental damage may be discovered after the initial inspection. Make sure you obtain updated estimates when additional damage is identified.
  • Property damage evidence can help your attorney understand the mechanics and severity of the collision, particularly when the insurance company questions whether the accident could have caused your claimed injuries.
  • Do not assume that a vehicle that looks fine has no significant damage. Some damage may be concealed behind bumpers or other exterior components.
  • Property damage and personal injury are separate components of an accident claim, although evidence concerning the vehicle can sometimes be relevant to evaluating the injury claim.

Why Is a Property Damage Estimate Important?

A property damage estimate provides a written record of what a repair facility or insurance appraiser observed when examining your vehicle. Rather than simply saying that your bumper was damaged, for example, the estimate may identify particular parts that need to be repaired or replaced and may describe additional damage discovered during the inspection.

This information can be useful when evaluating an accident from a legal perspective. If an insurance company argues that a collision was merely a minor bump, a detailed estimate may provide additional objective evidence about what happened to the vehicle. It does not automatically establish the severity of a person's injuries, but it can provide useful context when evaluating the forces involved in the collision.

Does a Total Loss Tell Me How Serious the Accident Was?

Not necessarily. The term “total loss” primarily describes the economics of repairing the vehicle, not the physical severity of the collision. A relatively inexpensive older vehicle may be declared a total loss after sustaining damage that would be economically repairable on a much more valuable vehicle.

For example, imagine a vehicle worth $5,000 that sustains $6,000 in repair costs. The insurer may determine that repairing it is not economically reasonable and treat it as a total loss. That designation alone does not tell you whether the vehicle suffered frame damage, suspension damage, bumper reinforcement damage, or other specific forms of structural or mechanical damage.

What Should I Look for in a Property Damage Estimate?

Look beyond the total dollar amount. The individual line items can provide much more useful information about what actually happened to the vehicle. Depending on the collision, the estimate may identify damage to the frame or unibody structure, bumper reinforcement or supports, doors, suspension components, wheels, axles, steering components, or other parts.

You should also pay attention to supplemental estimates. A repair facility may discover additional damage after removing a bumper or other exterior component. Those additional findings can be documented in a supplemental estimate, so keep those documents along with the original estimate.

Can Hidden Damage Be Found After the Accident?

Yes. Not all collision damage is immediately visible from the outside. A bumper cover may look relatively normal while components behind it have been bent or damaged. Similarly, damage to suspension, alignment, structural components, or other mechanical systems may require a more detailed inspection.

This is one reason it is important to preserve the vehicle and obtain documentation before it is repaired, salvaged, or otherwise disposed of whenever possible. If additional damage is discovered during repairs, obtain copies of the supplemental documentation.

Should I Get More Than One Property Damage Estimate?

Sometimes. Whether a second estimate is worthwhile depends on the circumstances. If you are dealing with a straightforward repair and the insurance company's estimate appears complete, another estimate may not add much. But if the damage is disputed, the vehicle is being treated as a total loss, or the estimate does not appear to account for significant damage, obtaining another professional assessment may provide useful information.

You should also distinguish between a repair estimate and a vehicle valuation. If your vehicle is totaled, the insurer's valuation of the vehicle is addressing what the vehicle was worth, while a repair estimate can provide information about the nature and extent of the physical damage.

Why Is Frame Damage Important?

Structural damage can be particularly useful information when evaluating a collision. Depending on the type of vehicle and the nature of the accident, an estimate may identify damage to the frame, unibody structure, rails, supports, or other structural components.

However, it is important not to overstate what a particular line item proves. Evidence of frame or structural damage does not automatically establish that a particular injury was caused by the accident. Rather, it is one piece of objective evidence that can help an attorney, adjuster, accident reconstruction expert, or jury understand the collision.

What If My Vehicle Looks Fine?

You should not assume that the absence of obvious exterior damage means there is no damage worth documenting. Some damage can be hidden behind exterior panels or bumper covers, and some mechanical or structural problems may not be apparent from a quick visual inspection.

If you are claiming injuries after an accident, preserving objective evidence about the collision can be important. Have the vehicle properly inspected and obtain documentation of whatever damage is discovered, even if the initial appearance of the vehicle is relatively good.

Should I Take Photographs of My Vehicle?

Absolutely. Photographs should supplement—not replace—a detailed written estimate. Take photographs from multiple angles, including wide shots showing the entire vehicle and closer photographs showing individual areas of damage.

If possible, photograph the vehicle before repairs are made. Keep copies of photographs taken by the body shop, insurance company, tow yard, or other professionals as well. If additional damage is discovered during repairs, photograph that damage and retain the corresponding supplemental estimate.

What If the Insurance Company Already Declared My Car a Total Loss?

Ask for the documentation supporting the total-loss determination. In addition to the vehicle valuation, request any available repair estimate, inspection photographs, appraisal materials, and supplemental damage documentation.

Even if the vehicle will not be repaired, the information describing its physical damage can still be useful. Once a totaled vehicle is sold for salvage or disposed of, it may become much more difficult to inspect the vehicle and document damage that was not adequately captured beforehand.

How Can a Property Damage Estimate Help My Personal Injury Attorney?

A property damage estimate can help your attorney understand the accident beyond the descriptions provided by the drivers. It can identify the location and nature of the damage and may provide clues about how the vehicles interacted during the collision.

This can be particularly useful when the insurance company questions whether the accident could have produced the injuries being claimed. The estimate should be considered together with photographs, the police or collision report, witness testimony, medical records, vehicle photographs, and other evidence rather than as conclusive proof of injury.

What Should I Do After Getting a Property Damage Estimate?

Keep the complete estimate in your accident file. Do not retain only the first page showing the total dollar amount; the detailed pages may contain the information that is most useful later.

If you have a personal injury claim, give your attorney copies of the estimate, photographs, insurance correspondence, and any supplemental estimates. If you have been told that the vehicle is a total loss, ask for the supporting documentation rather than assuming that the phrase “total loss” adequately describes the physical damage.

Frequently Asked Questions

1. Why should I get a property damage estimate after a car accident?

A detailed estimate documents the specific damage to your vehicle and can provide objective evidence about the collision. It can be particularly useful when the severity of the accident or your resulting injuries is disputed.

2. What if my car was declared a total loss?

Still ask for the detailed property damage documentation if it is available. A total-loss designation primarily concerns the economics of repairing the vehicle and does not necessarily describe the specific physical damage.

3. Does a total loss mean the accident was severe?

Not necessarily. A low-value vehicle can be totaled because even modest repair costs exceed the vehicle's value. The actual repair estimate and inspection findings provide more useful information about the nature of the damage.

4. Should I get two property damage estimates?

It can be worthwhile when the damage is disputed or the initial estimate appears incomplete. Whether a second estimate is necessary depends on the circumstances of the particular accident.

5. What kinds of damage should I look for?

Depending on the accident, look for documentation concerning structural or frame damage, bumper supports, suspension components, axles, wheels, alignment, doors, body panels, and other damaged parts.

6. Can a vehicle have hidden damage?

Yes. Damage can exist behind bumper covers and other exterior components and may not be discovered until a more thorough inspection or the beginning of repairs.

7. Should I take photographs even if the insurance company has already inspected my vehicle?

Yes. Take your own photographs when possible and preserve photographs taken by the insurance company, body shop, or other professionals. Multiple sources of photographic evidence can be useful if the condition of the vehicle later becomes disputed.

8. Can a property damage estimate prove my injuries?

No. A damage estimate does not by itself establish that you were injured or prove that a particular injury was caused by the collision. It can, however, provide objective evidence about the collision that may be relevant when evaluating causation and injury claims.

9. What if additional damage is discovered after the first estimate?

Ask the repair facility or insurer for a supplemental estimate documenting the additional damage. Keep both the original and supplemental estimates.

10. What if my car looks like it has very little damage?

Have it properly inspected if you believe there may be hidden damage. A vehicle can have structural or mechanical damage that is not obvious from exterior photographs alone.

11. What documents should I keep if my vehicle is totaled?

Keep the property damage estimate, total-loss valuation, photographs, insurance appraisal, salvage documentation, and any supplemental estimates or inspection reports that you receive.

12. Should I give my property damage estimate to my personal injury attorney?

​Yes. If you are pursuing a personal injury claim, providing your attorney with the complete property damage file can help the attorney evaluate the accident and understand the available objective evidence concerning the collision.

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    Attorney Robert Mansour

    Robert Mansour (CA State Bar #169118) is an attorney in Santa Clarita, California who has been practicing law since 1993.  After working 13 years for a major insurance company, he now counsels victims of personal injury. Click here to learn more about Robert Mansour.

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