VIDEO TRANSCRIPT: Hi, my name is Robert Mansour, and today I'm broadcasting to you from my home office in Los Angeles. One of my areas of practice is personal injury, and I want to share a brief story with you regarding how important it is to mention all of your injuries to every single doctor that you go to after a personal injury case. You see, one of the reasons that clients have trouble with their personal injury cases is that they go to one doctor and they mention a couple of injuries. They go to another doctor, they mention different injuries. It makes sense because if you go to an orthopedic doctor you don't want to tell them about necessarily things that are not related to his field.
Let's say, you're having some vision trouble after the accident. You may not mention that to the orthopedic doctor because you figure what does the orthopedist have to do with my vision? Or you might be having trouble with your vision after an accident. Do you go to an eye doctor and you forget to mention the fact that you're having severe shoulder pain or severe hip pain after the accident or you're having your chest wall is hurting you ever time you breathe in? You may not mention that to the eye doctor.
Basically, the illustrations can go on and on, but here's the deal. The insurance company evaluating your case, that personal injury adjuster who is watching your case, they are going to be looking at those records with great detail. They're going to see what did this person complain of, what was this person complaining of at this doctor, what did they complain about at this doctor and here's the short nugget here to the take-away if you will. If something is not in the medical records it's like it never happened. That's right. If something is not in the medical records,s ou the insurance adjuster simply won't consider it.
As a matter of fact, sometimes they will use the discrepancies against you. They will say, “Well, you didn't mention that injury to this doctor, but you mentioned it to this doctor.” You don't understand the difference. Why? Did you just introduce that injury? Your argument will be, “No. I didn't think it was necessary to tell that doctor about that injury.” Again, this will be used against you.
Basically, what you want to do is every time you go to any doctor for any personal injury case, especially if there's an intake form that you need to fill out, take that opportunity to tell the doctor every single thing that bothers you. Start with your hair and move your way all the way down your body. If your hands hurt, your shoulder, your back. By the way, the back is upper, middle and lower.
So you also want to be very specific in your complaints and very illustrative and demonstrative with your complaints. Don't just say, my back hurts. That doesn't really help explain anything. If you say, “I have shooting pain that goes down my back into my leg like sciatica, and it bothers me every 15 minutes and it's like somebody poking me with a pen very, very sharply.” That's a little bit better than just simply saying, my back hurts.
So once again make sure you mention every single injury to every single doctor that you go see after a personal injury case. Also, make sure that you're very specific about your complaints, not just that simply this hurts or this hurts. That doesn't really help anybody appreciate what you're going through.
Thank you very much for watching this brief video. My name is Robert Mansour, and I appreciate you visiting.
If you need help with your personal injury case, please contact my office to schedule a free initial consultation. I will let you know if I can help you or not.
One of the issues I struggle with is the occasional client who expects a certain monetary outcome from his/her case based on what a friend or family got from another unrelated personal injury case 5 or 10 years ago. They'll say, "Well, I was talking to my friend Bob and he got $35,000 for his personal injury case. He barely had a scratch on his car. How come I'm not getting $35,000?" Or they will say, "My friend Suzie told me she got $60,000 for her personal injury and she never even went to the doctor!" You are going to get a lot of input and "advice" from friends and family members, and that may affect your expectations. However, trust me when I tell you that every case is unique in many ways. Also, many other factors affect the "value" of your case. You can't expect to get what Aunt Martha (who lives in New York) got on her injury claim. Factors such as age, jurisdiction, the adjuster assigned to your case, residual injury, amount of property damage, the current economic climate, and much more can affect your case. Comparing your result to the results of others is a futile exercise.
by Robert Mansour
Robert Mansour is a personal injury lawyer serving Santa Clarita, Valencia,